by Nick Drake-Knight | Jan 3, 2018 | Uncategorized
Coaches trained in grammar or Neuro Linguistic Programming (NLP) will be familiar with the class of words and statements known by grammarians as ‘Universal Quanitifiers’. Perhaps a more accessible term might be ‘Absolute’ or ‘Polarity’ language. Universal Quantifiers...
by Nick Drake-Knight | Aug 2, 2017 | Uncategorized
In my consulting work with class-leading B2C service brands around the world there is increasing recognition that focus on ‘customer service’ (an input) is the wrong place to start. By far the most effective strategy is to reframe and consider ‘customer feeling’...
by Nick Drake-Knight | Nov 2, 2016 | New Code Continue & Begin Fast Coaching®, New Code Continue & Begin®, Reseller License
[New Code] Continue & Begin Fast Coaching® was released in 2016, published by Pollinger in FAST COACHING, with foreword by Volvo Car UK. Reputable training businesses are now invited to become a LICENSED RESELLER of Continue & Begin Fast Coaching®. Continue...
by Nick Drake-Knight | Apr 1, 2016 | New Code Continue & Begin Fast Coaching®
Extract from FAST COACHING The Complete Guide to NEW CODE Continue & Begin® Drake-Knight, N. Pollinger, 2016, ISBN 978-1-905665-78-5 Available May 2016 Upgrade to NEW CODE Continue & Begin® Certified Coach and Train The Trainer courses available from June...
by Nick Drake-Knight | Oct 23, 2015 | Uncategorized
Extract © Nick Drake-Knight The Complete Guide to Continue & Begin Fast Coaching® Drake-Knight,N., Pollinger, 2016. Plagiarists will be ridiculed mercilessly. Milton Erickson was the master of analogue marking. Erickson is known as the father of modern...
