ALPHABET MANAGEMENT

One of the problems that many managers experience is lack of comprehensive and continuous (or any at all) management development training. According to the data published by the Chartered Management Institute (CMI) in 2023, more than four in every five managers in the UK have had no management or leadership training. The other problem is the lack of resources, including time, to dedicate to formal management training.

This is a guide i wish i’d had when i first became a manager in the N.H.S, a while ago now. Nick is able to make the subject interesting enough to read straight through but the book is also very good for dipping into as and when required.

Like an extended dictionary for leaders, this book is a fantastic resource to simply open up and quickly dip in for what you need. Covering a huge amount of ground, I found myself skipping from one topic to the next, refreshing my knowledge on some, while learning new insights on others. The further reading suggestions are an extra gift from Nick. This is a resource every manager should have at their fingertips!

As a huge fan of ‘Fast Coaching’ I found Alphabet Management a mixture of Nick’s pragmatic approach to people management, plus a treasure trove of insights and ideas. A ’must have’ for any leader-manager, this book is guaranteed to be well thumbed.

Readable, concise, and practical. Containing everything you would need to lead teams; the 200 tools and approaches allow you to think, and do…

Having known Nick for well over a decade, again a brilliant, no-nonsense, and practical guide to people management. It will stand new and experienced managers in good stead, to get the best from their people, and for their organisation.

There’s no silver bullet to delivering excellent customer service. Getting it right boils down to everything you do day-in, day-out. This is why taking proactive steps to change ‘habits’ is so critical to the ongoing success of a customer service department. This, alongside a comprehensive A-Z of insights, makes this a great book for any team manager to read.

Straightforward, accessible, yet a powerful and comprehensive roadmap which is a ‘must read’ for team leaders. Nick’s new book captures his extensive experience and conveys key concepts for a successful approach to team management.

It is great to see Goal Mapping being used more and more in team management and achievement by organisations at all levels. I am so very pleased that my long-term friend Nick Drake-Knight has included it in Alphabet Management. There is great value in having such an easy to access reference book for managers.

Nick has complied a brilliant A – Z with many ideas to explore. A great read and a reminder on the key concepts to be a great manager.

Whether you’re a new or experienced manager, there’s a wealth of tips and guidance in here to help you be successful and develop your skills. Change is inevitable and the best managers adapt. This book gives you the skills to support your navigation to successful management.

Nick’s valuable experiences and insights provides a clear steer and mechanism of support for all managers, irrespective of sector, size of team, or focus of endeavour. It will be useful to those new to management or experienced in their field.

By demystifying complex theory into simple and practical insights, Nick has created a guide for managers to develop their skills; an essential reference whether you are experienced or new to a management role, it will help make you a more confident and effective leader

Nick has again produced an easy-to-read ‘go to’ manual for those dealing with the complex area of managing people. The A-Z format provides a fantastic resource to be read in its entirety and as a reference source when required. This book is ideal for those new to management and for existing managers.

Nick offers curated management wisdom, combining common sense and pragmatic advice with great storytelling.

This book will build confidence and help any user excel on the ‘know what you know’. It shares important approaches, techniques, and context to develop leaders and teams, in a bitesize format that doesn’t require you to read end to end. A fantastic read for today’s busy leaders!”

Keep this by your desk, it’s an invaluable reference guide. It will help you manage situations, throughout your management career.

It is a skill to take a complex idea and simplify it enough to implement. Nick has achieved this 200 times in this book. The new essential reference for managers and leaders – from someone who knows his onions.

Nick’s ability to simplify the complex makes this a must-read book for any manager and / or leader. Whatever your experience this will open your mind to practical day to day improvements in your business.

Alphabet Management is an insightful and practical resource for managers at all levels seeking to enhance their people management skills. It excels in providing actionable advice that managers can implement immediately. Nick’s writing is engaging and accessible, making complex concepts easy to understand and apply. Whether you are a new manager or a seasoned leader, this book provides valuable insights that can help empower your team and drive organisational success.

As a manager, I know my success is completely dependent on my ability to help, understand, support, coach and develop people. Nick’s book is an invaluable resource for those like me who want to be better at how we engage, empower, connect with, and lead our teams

Nick’s book will equip any manager with the necessary tools to enhance their leadership skills, improve team performance, and foster talent development and retention.