“I Know You Don’t Know…”

  A pattern which connects Can’t to Can™ and Continue & Begin® Core Questions is the tendency of coachees to respond to initial questions with a classic linguistic forward defensive of “I don’t know”. This manifests itself in communication like...

‘Good ‘and ‘Less Good’

In the 1990s I worked in what used to be known as the Eastern Bloc, or Former Soviet union, in Poland, Slovakia and former East Germany. Amongst other projects, I helped managers of former state run enterprises to understand a new free market economy where consumer...